Privacy notice
We collect only what we need to coordinate your request and respond to your questions. This page explains how your information is used.
What we collect
When you submit a request, we may receive:
- Contact details (name, email, phone)
- Travel preferences (date, traveler count, arrival notes)
- Optional accessibility and request information you choose to share
How we use your information
Your details help us coordinate the experience you requested:
- To respond to your inquiry and provide confirmation-ready details
- To communicate about timing, pickup guidance, and any clarifications
- To provide email updates only when you’ve agreed to receive them
We aim to keep communication relevant and limited to your request.
Sharing and safeguards
We may share necessary details with partners involved in coordinating your requested service so your confirmation can be arranged. We take reasonable steps to protect the information you provide.
Your choices
You can request updates or ask questions about how your information is handled. If you’ve subscribed for email notifications, you can also opt out.
Need help understanding your request?
Send us a message and we’ll clarify what we used and why, in the context of your submission.